Returns & Exchanges
At Venroy, we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer returns or exchanges on full-priced items within 21 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Ship Your Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized postage location or scheduled pickup point.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing